Live Support

Get help with the answers you need, when you need them.

Shoot us an Email

Opening a support ticket by email is the fastest and easiest way to resolve an issue. Send an email to from any email client. Our support system will automatically create a support ticket that a member of our team will respond to.

Ideal for sending screenshots or files that will help us understand how we can help.

Give us a Call

Perfect for talking through a complex issue or to cover a few topics, our paid subscription plan customers can call for help. You’ll talk with a support engineer in our Durham, NC office.

Read an explanation of our service levels.

Let’s Chat

Got a quick question? Start a quick chat. Perfect for “How do I?” or “Would you remind me?” questions. The in-app chat connects you to ServiceTrade support engineers in our office.

We have your back when there’s a bump in the road. Let us tell you more.

Live Support Team

We are ready to help you when you need it.

5/5 star rating for customer service from 160+ reviews on Capterra

Steve May

Steve May

G. Singh

G. Singh

David Varnedoe

David Varnedoe

Experience our five-star rated support by starting with a demo.