Live Support

Get help with the answers you need, when you need them.

Shoot us an Email

Opening a support ticket by email is the fastest and easiest way to resolve an issue. Send an email to support@servicetrade.com from any email client. Our support system will automatically create a support ticket that a member of our team will respond to.

Ideal for sending screenshots or files that will help us understand how we can help.

Give us a Call

Perfect for talking through a complex issue or to cover a few topics, our paid subscription plan customers can call for help. You’ll talk with a support engineer in our Durham, NC office.

Read an explanation of our service levels.

Let’s Chat

Got a quick question? Start a quick chat. Perfect for “How do I?” or “Would you remind me?” questions. The in-app chat connects you to ServiceTrade support engineers in our office.

We have your back when there’s a bump in the road. Let us tell you more.

Live Support Team

We work in ServiceTrade’s North Carolina headquarters and are ready to help.

Lindsay Carter

Lindsay Carter

Sean Durham

Sean Durham

Dax Beaton

Dax Beaton

Patrick O’Neil

Patrick O’Neil

5/5 star rating for customer service from 160+ reviews on Capterra

Experience our five-star rated support by starting with a demo.