ServiceTrade Features
Industry-leading customer engagement and field service management tools that help you grow.
Customer Engagement
24/7/365 Online Service Account
Customers login to a portal on your website to see their service history and upcoming appointments.
Service Link
Send your customers an online after-service report that’s chock full of multimedia, and is always online and always available.
Verification in the Field
Our tablet app gets customer approval with a digital signature – before leaving the job.
Sales and Marketing
Service Review
Collect online reviews from your happy customers and put them online where they boost the visibility of your business to prospects.
Online Quote Approval
Wow your customers (and double your quote revenue) with online approvals. Customers review and approve online – and pictures seal the deal.
Operational Efficiency
Software as a Service (SaaS)
SaaS means that your data is available to everyone in the office and in the field from a variety of devices.
Native Mobile Applications
Our iOS and Android applications enable the latest hardware and software features – no clunky server logins or flaky web apps.
Integrate with Everything
Open APIs mean that your customer service data can be shared with other open-API apps like your CRM, email platform and website.
Accounting Integration
ServiceTrade integrates with accounting applications like Sage Intacct, QuickBooks, Sage, or NetSuite to eliminate double data entry.
Go Paperless
ServiceTrade digitizes your existing forms to minimize the training required to go completely paperless.
Support and Services
Our services team will get you up and running, and help find new ways to use our technology to solve your business problems.
Schedule & Dispatch
Your first stop for all the critical info you need to manage your business. Never miss another service opportunity.
Track the Tech
ServiceTrade displays the status of your most important asset – your techs. See customer service status updates minute by minute.