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Highly Recommended Holiday Reading

This might not be for you, but most of us in sales need help knowing what to say and when. Take a look at this two-minute clip of Phil M. Jones from the 2019 Digital Wrap Conference. This exercise demonstrates how the right words can…
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Solving the problem bigger than double data entry

Is the administrative burden of data entry in your back office the biggest problem you face as a service contractor? Just imagine how much easier life would be if you could eliminate all of that wasteful double data entry. Just imagine what…
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That's a Wrap! Takeaways from the 2019 Digital Wrap Conference.

The 2019 Digital Wrap Conference was a huge success thanks to the more than 200 commercial service contractors and industry partners who joined us for three days in Isle of Palms, South Carolina. Along with two days of content (more on that…
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What Software Buyers Can Learn from Agile Development and Lean Manufacturing

Software companies long ago abandoned complex release processes where comprehensive new versions would show up every few years. So why do software application buyers continue to plan for and tolerate implementation schedules that span several…
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How to Grow Your Service Contracting Revenue 24.3% Year Over Year

On average, commercial service contractors who use ServiceTrade grow their invoice revenue by 24.3% year over year. All you have to do is buy ServiceTrade and you’ll grow! Our work here is done. The end. If only it were that simple.…
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The Economic Downturn is Coming. Are You Ready for Greedy Growth?

Trade wars have sent steel prices up twenty five percent and farmers are getting killed by the collapse of the agricultural commodities market.  Job growth slowed to a paltry 75,000 in May, and the two prior months of April and March were…
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5 Questions with Linda Norred, Norred Fire Systems

Norred Fire Systems, LLC is a second generation family business. It was founded in 2001 by Clayton J. Norred, Jr. in West Monroe, Louisiana. Today, the company is located in Monroe, Louisiana and works with customers throughout Louisiana and…
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The Must-Attend Conference for Leaders in Commercial Service Companies

Today's market is fraught with challenges for leaders of commercial service companies. From operations to recruitment to customer service - fighting to the top of your market (and fighting to stay there) can overwhelm even the hardest working…
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Commercial Service Contractors - Can You Reduce Busy Work in the Busy Season?

Busy season is here for many commercial service contractors.  Being busy is much better than the alternative, but this busy season may be a good opportunity for you to examine your current operations and workflows and ask, "What are my people…