Entries by Billy Marshall

,

Smartglasses Face a Blurry Future

At the 2012 Google I/O conference, the big “reveal” was Google Glass.  A team of Glass-wearing skydivers live streamed their descent toward the roof of the San Francisco Moscone center where the event was underway.  It was an awe-inspiring stunt, but Google Glass flopped due to a buggy and ridiculous user experience, and the project […]

, ,

Get Busy Growing

“It comes down to a simple choice, really . . .  Get busy living or get busy dying.”               —  Tim Robbins as Andy Dufresne in The Shawshank Redemption Growing your business is a simple choice.  And if you are not growing, the business is in decline, whether you […]

,

Amazon Prime Lessons for Service Contractors

Everyone knows Amazon has been on a tear lately.  Here is their stock performance over the last 5 years as compared to the broader S&P 500.  Wow!  A big part of that success has been the Prime subscription program.   Amazon customers who subscribe to Prime to receive the following benefits: Priority shipping.  It varies […]

Money for Nothing

In 1985, Marc Knopfler, the front man for the band Dire Straits, overheard a guy in an appliance store grudgingly admiring the MTV rockers performing on the store display TVs. Knopfler memorialized the reflections he overheard in the grammy winning, number one hit song “Money for Nothing” later that year. The song opens with the […]