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Service Contractor Data Analysis Part 2: Measuring the Recovery from COVID-19

Since March, the facility service contracting industry has been reeling from the impacts of COVID-19. Appointment volume dropped 30% in March and flatlined in April across the US and Canada according to ServiceTrade usage data. [read part…
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10 Ways to Clean Your ServiceTrade Account

A lot of us are spending extra time at home cleaning out closets and getting things organized. Why not do the same with your ServiceTrade account? Organizing your ServiceTrade account will give you: More accurate and complete data…
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How We Work From Home - Advice for Scattered Managers

Working from home can be just as productive as working in the office, but it requires some changes in how you manage your team. I asked ServiceTrade's department managers to share the tools, management tips, and new ways of working that are…
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5 Questions with Brad Boggs, B&W Mechanical Contractors

ServiceTrade customer Brad Boggs is Vice President at B&W Mechanical in Atlanta, Georgia. They’ve been using ServiceTrade for about three years. Brad has extensive experience running service operations remotely - whether that’s…
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5 Questions with Linda Norred, Norred Fire Systems

Norred Fire Systems, LLC is a second generation family business. It was founded in 2001 by Clayton J. Norred, Jr. in West Monroe, Louisiana. Today, the company is located in Monroe, Louisiana and works with customers throughout Louisiana and…

Best of 2018

It's always interesting to look back at our blog posts at the end of a year and see what our readers were most interested in. In 2018, there was a clear theme:  Using technology to do more and earn more. Here is the top 10 list from 2018: …
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Why I Write

Shelley Bainter asked me to write this blog post explaining why I decided I needed to write The Digital Wrap and Money for Nothing in support of ServiceTrade’s marketing strategy.  It’s a great question. Interestingly, the books are mostly…

Announcing ServiceTrade Mobile App Version 2.0

ServiceTrade is launching a new version of its mobile application for Android and Apple devices. The new app gives users an intuitive and efficient experience so they can collect more information that matters to customers. Users familiar…

Weather Deficiency: Hurricane Florence. Status: New

It’s been a tense week of watching Hurricane Florence grow, intensify, and pin a bullseye on North Carolina. There’s a lot to worry about: gasoline for the generator, storing water since I’m on a well, stocking up on healthy, easy-to-prepare…