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10 Ways to Clean Your ServiceTrade Account

A lot of us are spending extra time at home cleaning out closets and getting things organized. Why not do the same with your ServiceTrade account? Organizing your ServiceTrade account will give you: More accurate and complete data…
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The Threat of Ransomware is Rising During COVID-19 Crisis

Becky works for Dan and she’s working from home. She just opened this email. She doesn’t know where Dan is at the moment or what he’s working on. To keep things moving along she’s reacting quickly to every email. So Dan’s short…
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Solving the problem bigger than double data entry

Is the administrative burden of data entry in your back office the biggest problem you face as a service contractor? Just imagine how much easier life would be if you could eliminate all of that wasteful double data entry. Just imagine what…
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Update Your Customer Service Certification

Commercial service contractors know a thing or two about continuing education (CE). Depending on your line of work, ignoring CE is not an option if you want to stay in business. Regardless of your line of work, encouraging CE throughout your…
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United Fire Improves Their Monthly Reporting Cycle with Sage Intacct

United Fire wanted to increase the level of customer service that their technicians provided by improving technology, automating processes, and increasing efficiency across the organization. Their first steps towards this goal were to replace…
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Case Study: Ressac Implements Sage Intacct with ServiceTrade Integration

For more than 85 years, Ressac has established itself as a high quality, low-cost commercial contractor for heating, ventilation, air conditioning, and refrigeration systems. Specialties include low-rise office parks, mall retail, and big…
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Service Hazard (Infographic)

What’s holding your service business back? Is it double data entry and other accounting inefficiencies in the back office? If you solve those problems, are you going to create more value for your customers, make your techs more productive,…
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Scattered Data Could Sink Your Ship

Every day, we talk to service contractors that think the biggest problem with their business is double-data entry into their accounting system. We tell them the same thing every time. That’s just the tip of the iceberg. Below the surface,…
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A Tribute to Dying Technologies

James mentioned to me the other day that the VCR (for the kids, that stands for video cassette recorder) is no longer being produced. This brought on a wave of nostalgia. I remember my sister and I being so excited those times that our parents…