We are ServiceTrade and we make software for commercial service contractors.
Service contractors who use ServiceTrade provide a better customer experience by sharing more information and proactively managing important equipment.
Service companies that use ServiceTrade can offer:
Online portal where you can sign in to see your service history and upcoming appointments. You have 24×7 access to view and download paperwork from past appointments. Why shouldn’t you be able to login to see your service history like you can login to see your Amazon order history?
Online pre- and post-service reports that arrive by email show you what will be and what has been done. Photos and videos of what they did inside your equipment and facility are included for your reference.
Electronic quotes include pictures or video of the issue that needs to be fixed. Click a button to approve the quote or request changes.
En route notifications tell you when the technicians are on their way for your scheduled appointment.
Would you like to have these conveniences from all your service companies?
We’ll follow up with you to find out who you’d like to refer to us.